01
Frictionless dispatch
Assign the nearest unit, validate availability, and keep case context without switching screens.
Medical ERP · dispatch · scheduling · pre-billing
Dispatch ambulances in seconds, not crossed radio calls.
nuevedoce brings dispatch, care events, transfers, and pre-billing into one flow. Your control room saves minutes; leadership finally gets reliable numbers.
Unlimited users and terminals
New care event
livePatient
María Restrepo · ID 43.902.118
Reason
Chest pain · High priority
Address
Cra 43A #7-50, El Poblado
Unit AMB-07 · Crew B
assigned ✓Three fields, one click, and the unit is on its way.
Response time
9:12 min
AMB-03 · en route · 4 min
HMC · home visit assigned
AMB-11 · on scene
Transfer #2291 · closed
Phone consult · recorded
Pre-billing · ready
AMB-03 · en route · 4 min
HMC · home visit assigned
AMB-11 · on scene
Transfer #2291 · closed
Phone consult · recorded
Pre-billing · ready
-38%
faster assignment time after the first week of use
100%
of care events with audit-ready evidence
1 source
of truth for dispatch, quality, and billing
0
extra charges per user, terminal, or historical record
The problem
Your ambulances cannot depend on loose sheets and the same old radio loop.
Every minute spent confirming who is available is a minute the patient waits. These six modules close that gap.
02
Patients and care events
Home visits, transfers, and consults with symptoms, diagnoses, and contacts under sensitive-data protection.
03
Service scheduling
Schedule with date and time: your control room sees today and what's coming this week.
04
Follow-ups
Calls and post-care checks stay linked to the case, not a separate notebook.
05
Population and contracts
Individual and group contracts, safe zones, effective dates, and bulk member imports.
06
Pre-billing
Surcharges, medications, exams, and tax data ready before invoicing.
Operational workflow
From call to billing without switching systems.
01
Intake
Incoming call with minimal data, priority, and location.
02
Scheduling
Scheduled services visible for dispatch.
03
Assignment
Unit, crew, and supplies ready to roll.
04
Operational close
Service milestones, report, and closure with evidence.
05
Follow-up
Post-care controls linked to the care event.
06
Pre-billing
All service consumption ready to bill.
For leadership
The numbers the board asks for, without building a Sunday Excel.
Demand by zone, fleet utilization, contract compliance, and response times. Data from real operations, not manually loaded reports.
Services by zone (week)
82
North
64
Central
48
South
91
West
37
Rural
55
Airport
Fleet status
- In service 62%
- Available 26%
- Maintenance 12%
Contract compliance
-
EPS Andina 94%
-
Clínica del Norte 88%
-
City Hall · Zone 4 76%
* Sample data to illustrate the dashboards.
Built for you
A system that adapts to your operation, not the other way around.
This is not an ERP frozen ten years ago. We build it today, in modern code, which lets us do what few can—if your workflow needs something that does not exist yet, we design it with you.
Talk to the builders
No middlemen or lost tickets: operational context goes straight to the people building the system.
Weekly improvements
We prioritize what your control room, admin, or billing team actually needs.
No ceilings
Unlimited users, terminals, bases, and history. Grow without renegotiating the license.
Operations first
We understand shifts, emergencies, contracts, and care events. Not generic software dressed as healthcare.
In development
The next leap for your operation is already under construction.
Integration with your AI
coming soonConnect agents and automate operational queries without waiting for a release.
Live geolocation
coming soonActive units, routes, and coverage zones on a map.
Security and continuity
Protected clinical data and decisions made under pressure.
Sensitive-data encryption
Names, documents, symptoms, and diagnoses protected without sacrificing query speed.
Shift-level traceability
Every assignment, status change, and closure leaves evidence for quality, audit, or claims.
Multi-base scale
Bases and crews with clear separation by account and role.
Pricing
A plan sized to your fleet
No per-user or terminal fees. Let's talk about a custom plan. First month free.
First month free on any plan
Starter
Dispatch
From $79 USD/mo
Up to 3 ambulances · 1 base
Dispatch, care events, and scheduling. Sign up and go.
- Unlimited users
- Dispatch, care events, and scheduling
- Members, contracts, and pre-billing
Recommended
Single base
Operations
From $249 USD/mo
Up to 10 ambulances · 1 base
Roles and permissions for a full fleet at one base.
- Everything in Dispatch
- Roles and permissions
Multi-base
Custom
Contact us
11+ ambulances · multiple bases
Multiple bases on the same operational workflow.
- Everything in Operations
- Multiple bases
First month free. Prices in US dollars, tax not included. We adjust the plan to your operation.
We set up your operation, train the team, and leave the workflow ready to run.
We migrate from your previous system, configure bases, roles, fleet, and leadership metrics. We speak the operational language of ambulances and healthcare.